These Terms of Service ("Terms") constitute a binding legal agreement between Scifyx Tech Private Limited ("Company", "we", "us") and the educational institution or individual ("you") accessing or using the RoamEase platform. Please read these Terms carefully before using the platform.
By accessing or using RoamEase — including the RoamEase student app, ManageEase warden portal, SecureEase security app, or roamease.in — you agree to be bound by these Terms and our Privacy Policy.
If you are accessing the platform on behalf of an educational institution, you represent that you have the authority to bind that institution to these Terms.
If you do not agree to these Terms, do not access or use the platform.
RoamEase is a multi-tenant SaaS hostel management platform that provides:
The platform is licensed to institutions on a subscription basis. Features may vary depending on the subscription plan and enabled modules.
3.1 Institution Accounts
Institution accounts are created by Scifyx Tech during the onboarding process. The institution designates administrators who are responsible for managing access within the platform.
3.2 Student and Staff Accounts
Student and staff accounts are created by the institution via bulk import or manual entry. Authentication is via phone number and OTP (one-time password).
3.3 Account Security
3.4 One Account Per User
Each phone number may be registered to only one account. Sharing accounts or credentials is not permitted.
As the contracting institution, you agree to:
The institution is the data controller for student and staff data. Scifyx Tech processes this data only as directed by the institution and in accordance with the Privacy Policy.
All users of the RoamEase platform agree to:
You may not use the RoamEase platform to:
Violations may result in immediate account suspension and, where required, reporting to relevant authorities.
7.1 Institutional Data
All data uploaded or generated by the institution (student records, leave records, staff data) remains the property of the institution. Scifyx Tech processes this data solely to provide the platform service.
7.2 Platform Data
Scifyx Tech retains ownership of the platform software, infrastructure, and aggregated/anonymised usage insights that do not identify individuals or institutions.
7.3 Data Export and Deletion
Upon termination of the subscription, institutions may request a full export of their data in CSV format within 30 days. After 60 days post-termination, data will be permanently deleted from our systems.
For full details, see our Privacy Policy.
Important: The SOS feature is designed to assist in emergencies. Misuse of the SOS feature (false alerts) may result in account suspension and may constitute a violation of applicable laws.
8.1 How SOS Works
When a student activates SOS, their live GPS location is shared with designated wardens, the principal, and parent contacts configured in the system. This data is retained for 90 days.
8.2 Limitations
8.3 Institution Responsibility
Institutions are responsible for defining and communicating emergency response protocols to staff. Scifyx Tech provides the technology; the institution provides the response.
All intellectual property in the RoamEase platform — including software code, design, trademarks, logos, and documentation — is owned by Scifyx Tech Private Limited.
You are granted a limited, non-exclusive, non-transferable licence to use the platform during the subscription term for internal hostel management purposes only.
You may not:
We aim to provide a reliable service but do not guarantee 100% uptime. We target 99.5% monthly uptime, excluding scheduled maintenance windows.
For service status, contact support@scifyx.com.
11.1 Pricing
Subscription pricing is agreed in the service agreement between Scifyx Tech and the institution. Pricing may be based on student count, enabled modules, or a fixed annual fee.
11.2 Payment Terms
11.3 Refunds
Subscription fees are non-refundable except where required by applicable law or as specifically agreed in writing.
11.4 Changes to Pricing
We will provide at least 60 days' notice before changing subscription pricing for existing customers.
To the maximum extent permitted by Indian law, Scifyx Tech's total liability to any institution or user shall not exceed the total subscription fees paid by that institution in the 12 months preceding the claim.
Scifyx Tech shall not be liable for:
RoamEase is a technology tool. The institution remains responsible for student safety, disciplinary decisions, and compliance with its own policies and regulations.
The institution agrees to indemnify and hold harmless Scifyx Tech Private Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
14.1 By the Institution
The institution may terminate the subscription by providing 30 days' written notice. Data export will be made available for 30 days post-termination.
14.2 By Scifyx Tech
We may suspend or terminate access immediately if:
14.3 Effect of Termination
Upon termination, all user access will be disabled. Data export will be available for 30 days, after which data will be permanently deleted.
These Terms are governed by and construed in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.
Before initiating legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of 30 days.
We reserve the right to update these Terms at any time. We will:
If you do not agree to updated Terms, you must stop using the platform before the effective date. Continued use after the effective date constitutes acceptance.
For questions about these Terms, please contact: